Privacy Policy

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Cookie Policy

This website uses cookies to improve the performance of the site and enhance your user experience.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the website. It enables the website to remember your actions and preferences over a period of time and when you return.


How do we use cookies?

A number of our pages use non-essential cookies that are used to:

  • Provide marketing statistics through our analytics tool "Google Analytics"
  • remember if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won't be asked again)
  • remember if you have agreed (or not) to our use of cookies on this site

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.


Cookies used






1st party

Used to record your cookie preference

Used to record your cookie preference and enable / disable the cookie settings pop-up

_ga, _gat, _gid

1st party

Google Analytics - 

These cookies are used to collect information about how visitors use and interact with the website and where they have come from. We use the information for statistical use and to help us improve the website. The information collected is anonymous.


1st party

Essential for website platform

This cookie is required to run the website platform

How to control cookies

You can control and/or delete cookies as you wish by agree or disagreeig to our cookie settings pop up. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Level Media – Privacy Policy  

Version 1.2
Issued: 24 May 2018

This Privacy Policy governs the manner in which Level Media collects, uses, maintains and discloses information collected from users of Level Media’s services, and of the website ("Site"). This privacy policy applies to the Site and all products and services offered by Level Media.

The information we collect about you, if you agree to provide it, will allow us to contact you and send information to you about services where you may have an interest.

In providing us your information you thereby consent to us processing it for this purpose.

We will not pass your information on to any third party without your express permission, except as defined herein for the provision of services that you have requested.

By visiting our Site and completing any of the consent processes (i.e. subscribing to a service and/or providing your contact information), you accept and consent to the practices defined in this privacy policy.

For the purposes of this privacy policy the data controller is Level Media. However, we may use third-party processors to deliver specific services that are requested by you from Level Media.

Information that we may collect from you

We may collect and/or process the following data about you:

  • Information you provide to us - by filling in forms on our Site, or by entering into a contract with us, or by correspondence with us by email, letter, phone or other methods, or when reporting a problem with our Site, or otherwise contacting us.
  • Personal Data - the information you give us may include: your name, address, email address, phone number, together with financial and credit card information, all of which is Personal Data and subject to the GDPR.
  • Information we collect about you - in accordance with our legal obligation to prevent fraudulent or abusive use of our Site, some data may be automatically collected, comprising the following:
  • Our Site will not store any identifying information of your visit on your computer apart from a small text file called a cookie, which in itself does not contain any identifying information and does not mean that you entered the Site. See our cookie policy for more detail on cookies.
  • Depending on the configuration of your browser, pages and images you view on our Site may be stored on your computer. This feature, (which you can configure), is called caching.
  • technical information - non-personal identification information including your internet protocol (IP) address, the browser type and version with plug-in types and versions, the type of computer or device and technical information about User’s means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information;
  • information about your visit - including the date and time, Site response times, downloads, errors, page visit time length, interaction (scrolling, clicks, mouse-overs), route to our Site from other websites, with the address of other sites, or from search engine links to our Site including search engine address and search term used, and exit methods away from pages.
  • Information we receive from other sources - we may receive information about you from third parties when you use our services:
  • Third parties, such as introducers of business or credit reference agencies, may provide information to us about you.


Data protection

All Personal Data and other data we hold is protected by us in accordance with the Principles of the GDPR.

Data security - We endeavour to take all reasonable steps to protect your data. All the data collected by us is stored on secure platforms in secure hosting facilities and we take all reasonable steps to ensure any access is pre-authorised and recorded.


How your information is used

The information we hold about you is used as follows:

  • Information you provide to us - this information is used to enable us to meet our obligations under any contracts between you and us, and/or our legal obligations, and/or;
  • to respond to your requests for information about our products and services.
  • to notify you of changes to our services, or make suggestions/recommendations that may interest you, or
  • to investigate any suspected breach of the Terms of Use made by you or otherwise relating to you, or
  • deal with investigations by the police or other regulatory bodies.
  • Information we collect about you - we use this information as follows:
  • to improve our Site and content for users and their devices;
  • to ensure our Site is safe and secure by monitoring activities within the context of continual process improvement, which is a best practice requirement of the GDPR;
  • to enable us to display relevant targeted advertisements to you about products and services that may be of interest.
  • Information we receive from other sources - we will use this information, in combination with information you provide to us, to enable us to meet our obligations under any contracts between you and us.


Do we pass your information on to third parties?

We may pass your data to other parties as follows:

  • Where relevant, we may pass your data to our employees, suppliers and agents to administer the services provided to you by us or them, now or in the future.
  • We may disclose your data to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of the Terms of Use and (where appropriate) by you or otherwise where required by law.


Third party processors

We use third-parties to process data and deliver services.  All of these processors may have access to some of your Personal Data as appropriate for the delivery of the purpose specified.

All of our third-party processors are subject to our Controller-Processor terms, which limit their legal right to access Personal Data unless under supervision by our personnel or by other specific written consent from us.


Transfer outside the EU/EEA 

This Site is accessible via the internet and therefore may potentially be accessed by anyone around the world. Other visitors may also access the Site from outside the European Economic Area.

  • This means that, where you post your data on the Site, this could be accessed from anywhere around the world and therefore a transfer of your data outside of Jersey and/or the European Economic Area may be deemed to have occurred.
  • Data protection laws in countries outside of Jersey and/or the European Economic Area are generally not as protective.


Access to your / client specific data  

 On occasion Level Media will have access to client specific data through the use of the services and systems delivered to our clients. This data is treated as strictly confidential and not duplicated, stored or shared in any manner outside of the proposed service offering provided. 


Privacy Policy change control

Any changes that we make to this privacy policy will be posted on this page. Please check this page at regular intervals to ensure that you are aware of updates or changes.

We reserve the right to notify any users of our services of any major change to our policies by email, except for users that have elected to opt out or revoke communications from us.



For any questions relating to your Personal Data please contact:

Level Media
Highfield House
La Rue De Maupertuis